Bharat Bill Pay BBPS Statistics

BHARAT BILLPAY LIVE MEMBERS BHARAT BILLPAY BBPOUs BBPCU TRANSACTION VOLUME & VALUE BHARAT BILLPAY BBPOU RANKING BBPOU Down Time/ Uptime BBPCU Down Time/ Uptime BBPCU Daily Statistics

Live Customer BBPOUs Live Billers BBPOUs Live Billers Live Agent-Institutions

Sr. No.	BBPOU Name
1	Airtel Payments Bank Limited
2	AU Small Finance Bank
3	Axis Bank Limited
4	Bandhan Bank Limited
5	Bank Of Baroda (Vijaya Bank)
6	Bank Of India
7	Canara Bank (Syndicate Bank)
8	Capital Small Finance Bank Limited
9	Central Bank Of India
10	City Union Bank
11	Csc E Governance Services India Limited
12	DBS Bank Limited
13	DCB Bank Limited
14	Dhanalaxmi Bank Limited
15	Dombivli Nagri Sahakari B Ank Limited
16	EBIX Cash
17	Equitas Small Finance Bank Limited
18	ESAF Small Finance Bank
19	Euronet Services India Private Limited
20	Fincare Small Finance Bank
21	Fino Payments Bank
22	Gopinath Patil Parsik Janata Sahakari Bank Limited
23	HDFC Bank Limited
24	ICICI Bank Limited
25	IDBI Bank Limited
26	IDFC Bank Limited
27	India Ideas Com Limited
28	India Post Payments Bank
29	India Bank (Allahabad Bank)
30	Indian Overseas Bank
31	INDUSIND Bank Limited
32	INGENICO
33	Infibeam Avenues Limited
34	Janata Sahakari Bank Ltd
35	Jana Small Finance Bank
36	Jio Payments Bank
37	Kerala Gramin bank
38	Kotak Mahindra Bank Limited
39	NSDL Payments Bank
40	One Mobikwik Systems Private Limited
41	Oxigen Services India Private Limited
42	PAYTM Payments Bank Limited
43	PAYU Payments Private Limited
44	PHONEPE Pvt. Ltd
45	Pragathi Krishna Gramin Bank
46	Punjab And SIND Bank
47	Punjab National Bank (OBC, UNITED BANK )
48	RBL Bank Limited
49	Spice Digital Limited
50	Standard Chartered Bank
51	State Bank Of India
52	SVC Co-Operative Bank Limited
53	Tamilnad Mercantile Bank Limited
54	The AP Mahesh Co-Op Urban Bank
55	The Catholic Syrian Bank Ltd
56	The Federal Bank Limited
57	The Jammu And Kashmir Bank Lmited
58	The Kalupur Commercial Co-Operative Bank Limited
59	The Karur Vysya Bank Ltd
60	The Lakshmi Vilas Bank Limited
61	The Saraswat Co-Operative Bank Limited
62	The South Indian Bank Limited
63	TJSB Sahakari Bank Limited
64	UCO Bank
65	Union Bank Of India (Andhra Bank, Corporation Bank)
66	Utkarsh Small Finance Bank Ltd
67	Vakarangee Limited
68	YES Bank Limited

2020-21

Month	Volume (In Mn)	Value (In Cr)
Nov 2020	23.93	3713.21
Oct 2020	23.72	3961.41
Sept 2020	23.19	3,920.83
Aug 2020	21.21	3,782.47
July 2020	20.16	3,707.44
June 2020	17.64	2,969.66
May 2020	16.54	2178.72
Apr 2020	12.77	1371.17

2019-20

Month	Volume (In Mn)	Value (In Cr)
Mar 2020	15.85	1,954.06
Feb 2020	14.92	1,957.44
Jan 2020	14.80	1,967.40
Dec 2019	14.08	1,970.02
Nov 2019	13.39	2,085.26
Oct 2019	12.60	2,257.85
Sep 2019	10.97	1,894.53
Aug 2019	10.57	1,828.36
Jul 2019	10.24	1,744.08
Jun 2019	9.63	1,575.61
May 2019	9.83	1,386.36
Apr 2019	8.83	1,055.92

2018-19

Month	Volume (In Mn)	Value (In Cr)
Mar 2019	9.28	1,044.20
Feb 2019	7.88	894.15
Jan 2019	8.25	971.44
Dec 2018	8.28	1,018.79
Nov 2018	7.39	955.43
Oct 2018	6.95	910.49
Sep 2018	6.05	771.09
Aug 2018	5.36	719.97
Jul 2018	4.67	631.51
Jun 2018	3.83	534.06
May 2018	3.03	384.74
Apr 2018	2.42	263.43

OU Downtime and Uptime - November

S.No	OU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Airtel Payments Bank	BOU	2	00:05	99.99%
2	AU Small Finance Bank	BOU	4	00:18	99.96%
3	Axis Bank	BOU	5	00:28	99.94%
4	Bill Avenues (Infibeam)	BOU	3	00:42	99.90%
5	Bank of Baroda	BOU	12	04:02	99.44%
6	India Ideas Com Limited (Bill Desk)	BOU	0	00:00	100.00%
7	Canara Bank	BOU	6	03:46	99.48%
8	Corporation Bank - BOU	BOU	33	13:17	98.15%
9	Common Service Centres	BOU	0	00:00	100.00%
10	Euronet - BOU	BOU	0	00:00	100.00%
11	The Federal Bank	BOU	1	00:08	99.98%
12	HDFC Bank	BOU	0	00:00	100.00%
13	ICICI Bank	BOU	3	01:14	99.83%
14	IDBI Bank	BOU	1	01:46	99.75%
15	IDFC Bank	BOU	2	00:05	99.99%
16	IndusInd Bank	BOU	14	15:23	97.86%
17	Indian Overseas Bank	BOU	3	04:51	99.32%
18	Ebix Payment Services	BOU	6	03:27	99.52%
19	JIO Payments Bank	BOU	2	02:01	99.72%
20	Jammu & Kashmir Bank	BOU	0	00:00	100.00%
21	Kotak Mahindra Bank	BOU	0	00:00	100.00%
22	Oxigen Services India Pvt. Ltd.	BOU	1	00:10	99.98%
23	Paytm	BOU	0	00:00	100.00%
24	PayU Payments Pvt. Ltd.	BOU	0	00:00	100.00%
25	Thane Janata Sahakari Bank	BOU	1	00:07	99.98%
26	Ingenico ePayments India	BOU	0	00:00	100.00%
27	Bank of Baroda (Formerly Vijaya Bank)	BOU	0	00:00	100.00%
28	YES Bank	BOU	2	01:02	99.85%
29	Andhra Bank	COU	5	01:32	99.79%
30	Indian Bank (erstwhile Allahabad Bank)	COU	70	09:20	98.70%
31	AP Mahesh Bank	COU	3	00:30	99.93%
32	Airtel Payments Bank Ltd.	COU	68	09:02	98.74%
33	Airtel Payments Bank	COU	0	00:00	100.00%
34	AU Small Finance Bank	COU	3	00:34	99.92%
35	Axis Bank	COU	0	00:00	100.00%
36	Axis Bank	COU	69	09:12	98.72%
37	Bank of Baroda	COU	17	04:44	99.34%
38	India Ideas Com Limited (Bill Desk)	COU	70	09:17	98.71%
39	Bandhan Bank	COU	71	09:28	98.68%
40	Bank of India	COU	3	01:03	99.85%
41	Canara Bank	COU	9	01:03	99.85%
42	Central Bank of India	COU	71	09:29	98.68%
43	CC Avenue (Infibeam)	COU	8	02:44	99.62%
44	Capital Small Finance Bank	COU	1	00:18	99.96%
45	Corporation Bank	COU	29	13:02	98.19%
46	Common Service Centres	COU	14	00:23	99.95%
47	City Union Bank	COU	71	09:29	98.68%
48	CSB Bank Ltd.	COU	71	09:27	98.69%
49	DBS Bank India Ltd.	COU	70	09:20	98.70%
50	DCB Bank Ltd.	COU	16	02:40	99.63%
51	Dhanlaxmi Bank	COU	72	09:35	98.67%
52	Dombivli Nagari Sahakari Bank	COU	1	00:18	99.96%
53	Equitas Small Finance Bank	COU	10	05:10	99.28%
54	Equitas Small Finance Bank	COU	0	00:00	100.00%
55	ESAF Small Finance Bank	COU	68	09:02	98.74%
56	Euronet	COU	8	00:59	99.86%
57	The Federal Bank	COU	59	10:29	98.54%
58	Fino Payments Bank	COU	0	00:00	100.00%
59	GPPJS Bank	COU	1	00:23	99.95%
60	HDFC Bank	COU	70	09:17	98.71%
61	Indian Bank	COU	2	00:16	99.96%
62	ICICI Bank	COU	0	00:00	100.00%
63	ICICI Bank	COU	74	09:40	98.66%
64	ICICI Bank	COU	0	00:00	100.00%
65	IDBI Bank	COU	7	03:06	99.57%
66	IDFC Bank	COU	18	05:22	99.25%
67	IndusInd Bank	COU	4	00:36	99.92%
68	Indian Overseas Bank	COU	71	09:29	98.68%
69	India Posts Payments Bank	COU	0	00:00	100.00%
70	Ebix Payment Services	COU	3	03:02	99.58%
71	JIO Payments Bank	COU	1	00:38	99.91%
72	The Jammu and Kashmir Bank	COU	70	09:19	98.71%
73	Janata Sahakari Bank	COU	3	00:22	99.95%
74	Kalupur Commercial Co-OP Bank	COU	9	05:20	99.26%
75	Kerala Gramin Bank	COU	0	00:00	100.00%
76	Kotak Mahindra Bank Ltd.	COU	70	09:17	98.71%
77	Kotak Mahindra Bank	COU	0	00:00	100.00%
78	Karur Vysya Bank	COU	0	00:00	100.00%
79	The Lakshmi Vilas Bank Ltd.	COU	71	09:29	98.68%
80	One Mobikwik Systems Pvt. Ltd.	COU	2	01:20	99.81%
81	NSDL Payments Bank	COU	4	00:48	99.89%
82	Oriental Bank of Commerce	COU	47	07:31	98.95%
83	Oxigen Services India Pvt. Ltd.	COU	1	00:10	99.98%
84	Karnataka Gramin Bank (PKG Bank)	COU	0	00:00	100.00%
85	Punjab National Bank	COU	6	01:21	99.81%
86	Punjab National Bank	COU	0	00:00	100.00%
87	Punjab and Sindh Bank	COU	72	09:35	98.67%
88	Paytm	COU	0	00:00	100.00%
89	PayU Payments Pvt. Ltd.	COU	0	00:00	100.00%
90	Ratnakar Bank Ltd.	COU	0	00:00	100.00%
91	Saraswat Co-Operative Bank	COU	0	00:00	100.00%
92	State Bank of India	COU	6	06:59	99.03%
93	State Bank of India 02	COU	70	09:18	98.71%
94	Standard Chartered Bank	COU	70	09:19	98.71%
95	Spice Money Limited	COU	0	00:00	100.00%
96	South Indian Bank	COU	0	00:00	100.00%
97	SVC Co-Operative Bank Ltd.	COU	95	23:49	96.69%
98	Syndicate Bank	COU	5	02:40	99.63%
99	Thane Janata Sahakari Bank	COU	1	00:07	99.98%
100	Tamilnad Mercantile Bank	COU	70	09:21	98.70%
101	PNB (erstwhile UBI)	COU	70	09:18	98.71%
102	UCO Bank	COU	0	00:00	100.00%
103	Union Bank Of India	COU	70	09:19	98.71%
104	Utkarsh Small Finance Bank Ltd.	COU	1	00:07	99.98%
105	Bank of Baroda (Formerly Vijaya Bank)	COU	0	00:00	100.00%
106	Yes Bank	COU	2	00:48	99.89%
107	Yes Bank	COU	70	09:19	98.71%

* - Includes Service unavailability due to Congestion at OU

OU Downtime and Uptime - October

S.No	OU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Andhra Bank	COU	5	01:40	99.78%
2	Indian Bank (erstwhile Allahabad Bank)	COU	3	00:35	99.92%
3	AP Mahesh Bank	COU	0	00:00	100.00%
4	Airtel Payments Bank Ltd.	COU	3	00:33	99.92%
5	Airtel Payments Bank	BOU	4	02:18	99.69%
6	Airtel Payments Bank	COU	0	00:00	100.00%
7	AU Small Finance Bank	COU	1	00:14	99.97%
8	AU Small Finance Bank	BOU	0	00:00	100.00%
9	Axis Bank	COU	26	04:14	99.43%
11	Axis Bank	COU	3	00:35	99.92%
12	Axis Bank	BOU	27	04:29	99.40%
13	Bill Avenues (Infibeam)	BOU	6	01:54	99.74%
14	Bank of Baroda	COU	8	03:15	99.56%
15	Bank of Baroda	BOU	8	03:15	99.56%
16	India Ideas Com Limited (Bill Desk)	COU	2	00:25	99.94%
17	India Ideas Com Limited (Bill Desk)	BOU	0	00:00	100.00%
18	Bandhan Bank	COU	3	00:35	99.92%
19	Bank of India	COU	1	00:09	99.98%
20	Canara Bank	COU	2	01:44	99.77%
21	Canara Bank	BOU	9	12:23	98.34%
22	Central Bank of India	COU	2	00:25	99.94%
23	CC Avenue (Infibeam)	COU	0	00:00	100.00%
24	Capital Small Finance Bank	COU	1	00:09	99.98%
25	Corporation Bank	COU	40	19:06	97.43%
26	Corporation Bank - BOU	BOU	49	22:50	96.93%
27	Common Service Centres	COU	1	00:17	99.96%
28	City Union Bank	COU	3	00:35	99.92%
29	CSB Bank Ltd.	COU	2	00:25	99.94%
30	DBS Bank India Ltd.	COU	3	00:33	99.92%
31	DCB Bank Ltd.	COU	27	04:48	99.35%
32	Dhanlaxmi Bank	COU	2	00:25	99.94%
33	Dombivli Nagari Sahakari Bank	COU	1	00:09	99.98%
34	Equitas Small Finance Bank	COU	2	01:26	99.81%
35	ESAF Small Finance Bank	COU	3	00:33	99.92%
36	Euronet	COU	18	08:03	98.92%
37	Euronet - BOU	BOU	3	01:15	99.83%
38	The Federal Bank	COU	67	14:29	98.05%
39	The Federal Bank	BOU	4	01:48	99.76%
40	Fino Payments Bank	COU	0	00:00	100.00%
41	GPPJS Bank	COU	1	00:16	99.96%
42	HDFC Bank	COU	2	00:25	99.94%
43	HDFC Bank	BOU	1	00:20	99.96%
44	Indian Bank	COU	3	00:32	99.93%
45	ICICI Bank	COU	13	02:03	99.72%
46	ICICI Bank	BOU	0	00:00	100.00%
47	ICICI Bank	COU	3	00:33	99.92%
48	ICICI Bank	COU	3	08:46	98.82%
49	IDBI Bank	COU	6	05:00	99.33%
50	IDFC Bank	COU	11	05:06	99.31%
51	IDFC Bank	BOU	3	01:15	99.83%
52	IndusInd Bank	COU	5	01:50	99.75%
53	IndusInd Bank	BOU	9	04:34	99.39%
54	Indian Overseas Bank	COU	2	00:25	99.94%
55	Indian Overseas Bank	BOU	8	12:19	98.34%
56	India Posts Payments Bank	COU	1	00:08	99.98%
57	Ebix Payment Services	COU	0	00:00	100.00%
58	Ebix Payment Services	BOU	2	00:18	99.96%
59	JIO Payments Bank	COU	0	00:00	100.00%
60	JIO Payments Bank	BOU	0	00:00	100.00%
61	The Jammu and Kashmir Bank	COU	2	00:25	99.94%
62	Jammu & Kashmir Bank	BOU	1	00:19	99.96%
63	Janata Sahakari Bank	COU	1	00:11	99.97%
64	Kalupur Commercial Co-OP Bank	COU	2	00:50	99.89%
65	Kerala Gramin Bank	COU	0	00:00	100.00%
66	Kotak Mahindra Bank Ltd.	COU	2	00:25	99.94%
67	Kotak Mahindra Bank	BOU	0	00:00	100.00%
68	Kotak Mahindra Bank	COU	1	00:16	99.96%
69	Karur Vysya Bank	COU	0	00:00	100.00%
70	The Lakshmi Vilas Bank Ltd.	COU	2	00:25	99.94%
71	One Mobikwik Systems Pvt. Ltd.	COU	1	00:23	99.95%
72	NSDL Payments Bank	COU	1	00:12	99.97%
73	Oriental Bank of Commerce	COU	49	10:19	98.61%
74	Oxigen Services India Pvt. Ltd.	COU	4	01:34	99.79%
75	Karnataka Gramin Bank (PKG Bank)	COU	0	00:00	100.00%
76	Punjab National Bank	COU	5	02:31	99.66%
77	PNB	COU	0	00:00	100.00%
78	Punjab and Sindh Bank	COU	2	00:25	99.94%
79	Paytm	COU	3	03:24	99.54%
80	Paytm	BOU	3	04:14	99.43%
81	PayU Payments Pvt. Ltd.	COU	0	00:00	100.00%
82	PayU Payments Pvt. Ltd.	BOU	1	00:48	99.89%
83	Ratnakar Bank Ltd.	COU	0	00:00	100.00%
84	Saraswat Co-Operative Bank	COU	1	00:19	99.96%
85	State Bank of India	COU	7	07:50	98.95%
86	State Bank of India 02	COU	3	00:33	99.92%
87	Standard Chartered Bank	COU	2	00:25	99.94%
88	Spice Money Limited	COU	1	00:18	99.96%
89	South Indian Bank	COU	0	00:00	100.00%
90	SVC Co-Operative Bank Ltd.	COU	80	23:46	96.80%
91	Syndicate Bank	COU	0	00:00	100.00%
92	Thane Janata Sahakari Bank	BOU	1	00:15	99.97%
93	Thane Janata Sahakari Bank	COU	1	01:45	99.76%
94	Tamilnad Mercantile Bank	COU	3	00:35	99.92%
95	Ingenico ePayments India	BOU	4	05:34	99.25%
96	PNB (erstwhile UBI)	COU	3	00:33	99.92%
97	UCO Bank	COU	0	00:00	100.00%
98	Union Bank Of India	COU	2	00:25	99.94%
99	Utkarsh Small Finance Bank Ltd.	COU	1	00:18	99.96%
100	Bank of Baroda (Formerly Vijaya Bank)	BOU	0	00:00	100.00%
101	Bank of Baroda (Formerly Vijaya Bank)	COU	0	00:00	100.00%
102	Yes Bank	COU	1	00:24	99.95%
103	Yes Bank	COU	2	00:25	99.94%
104	YES Bank	BOU	3	00:27	99.94%

Glossary -

BBPOU - Bharat Bill Payment Operating Unit
COU - Customer Operating Unit
BOU - Biller Operating Unit

OU Downtime and Uptime - August

S.No	OU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Andhra Bank	COU	5	01:22	99.82%
2	Indian Bank (erstwhile Allahabad Bank)	COU	4	01:59	99.73%
3	AP Mahesh Bank	COU	10	112:39:00	84.86%
4	Airtel Payments Bank Ltd.	COU	4	02:00	99.73%
5	Airtel Payments Bank	BOU	2	00:50	99.89%
6	Airtel Payments Bank	COU	19	02:41	99.64%
7	AU Small Finance Bank	COU	1	00:08	99.98%
8	AU Small Finance Bank	BOU	1	00:08	99.98%
9	Axis Bank	COU	2	04:02	99.46%
10	Axis Bank	BOU	4	02:00	99.73%
11	Axis Bank	COU	4	02:00	99.73%
12	Axis Bank	BOU	2	04:02	99.46%
13	Bill Avenues (Infibeam)	BOU	7	02:16	99.69%
14	Bank of Baroda	COU	1	00:46	99.90%
15	Bank of Baroda	BOU	1	00:46	99.90%
16	India Ideas Com Limited (Bill Desk)	COU	4	02:00	99.73%
17	India Ideas Com Limited (Bill Desk)	BOU	8	02:52	99.61%
18	Bandhan Bank	COU	4	02:00	99.73%
19	Bank of India	COU	0	00:00	100.00%
20	Canara Bank	COU	7	06:27	99.13%
21	Canara Bank	BOU	7	06:27	99.13%
22	Central Bank of India	COU	4	02:00	99.73%
23	CC Avenue (Infibeam)	COU	0	00:00	100.00%
24	Capital Small Finance Bank	COU	2	04:11	99.44%
25	Corporation Bank	COU	33	12:37	98.30%
26	Corporation Bank - BOU	BOU	33	13:13	98.22%
27	Common Service Centres (CSC)	COU	0	00:00	100.00%
28	City Union Bank	COU	4	02:00	99.73%
29	CSB Bank Ltd.	COU	4	01:59	99.73%
30	DBS Bank India Ltd.	COU	4	02:00	99.73%
31	DCB Bank Ltd.	COU	18	05:16	99.29%
32	Dhanlaxmi Bank	COU	4	01:59	99.73%
33	Dombivli Nagari Sahakari Bank	COU	2	04:11	99.44%
34	Equitas Small Finance Bank	COU	1	00:09	99.98%
35	ESAF Small Finance Bank	COU	4	02:00	99.73%
36	Euronet	COU	16	05:12	99.30%
37	Euronet - BOU	BOU	9	04:47	99.36%
38	The Federal Bank	COU	27	04:55	99.34%
39	The Federal Bank	BOU	3	02:30	99.66%
40	Fino Payments Bank	COU	0	00:00	100.00%
41	GPPJS Bank	COU	2	02:06	99.72%
42	HDFC Bank	COU	4	02:00	99.73%
43	HDFC Bank	BOU	5	03:12	99.57%
44	Indian Bank	COU	0	00:00	100.00%
45	ICICI Bank	COU	10	01:56	99.74%
46	ICICI Bank	BOU	2	01:13	99.83%
47	ICICI Bank	COU	4	02:00	99.73%
48	ICICI Bank	COU	1	02:30	99.66%
49	IDBI Bank	COU	0	00:00	100.00%
50	IDFC Bank	COU	2	00:48	99.89%
51	IDFC Bank	BOU	2	00:48	99.89%
52	IndusInd Bank	COU	6	02:07	99.71%
53	IndusInd Bank	BOU	6	02:07	99.71%
54	Indian Overseas Bank	COU	4	02:00	99.73%
55	Indian Overseas Bank	BOU	62	87:10:00	88.28%
56	India Posts Payments Bank	COU	4	02:00	99.73%
57	Ebix Payment Services Private Ltd	COU	1	00:08	99.98%
58	Ebix Payment Services Private Ltd - BOU	BOU	2	00:20	99.96%
59	JIO Payments Bank	COU	1	00:08	99.98%
60	JIO Payments Bank	BOU	0	00:00	100.00%
61	The Jammu and Kashmir Bank	COU	4	02:00	99.73%
62	The Jammu and Kashmir Bank	BOU	2	01:38	99.78%
63	Janata Sahakari Bank	COU	1	01:45	99.76%
64	Kalupur Commercial Co-operative Bank	COU	1	00:08	99.98%
65	Kerala Gramin Bank	COU	2	01:43	99.77%
66	Kotak Mahindra Bank Ltd.	COU	4	02:00	99.73%
67	KOTAK MAHINDRA BANK LIMITED	BOU	2	03:48	99.49%
68	Kotak Mahindra Bank Ltd.	COU	2	02:40	99.64%
69	KVB	COU	0	00:00	100.00%
70	The Lakshmi Vilas Bank Ltd.	COU	4	02:00	99.73%
71	One Mobikwik Systems Pvt. Ltd.	COU	3	01:26	99.81%
72	NSDL Payments Bank	COU	2	02:04	99.72%
73	Oriental Bank of Commerce	COU	35	06:38	99.11%
74	Oxigen Services India Pvt. Ltd.	COU	2	01:19	99.82%
75	Karnataka Gramin Bank (PKG Bank)	COU	3	06:12	99.17%
76	Punjab National Bank	COU	7	07:27	99.00%
77	PNB	COU	0	00:00	100.00%
78	Punjab and Sindh Bank	COU	4	01:59	99.73%
79	Paytm	COU	0	00:00	100.00%
80	Paytm	BOU	0	00:00	100.00%
81	PayU Payments Pvt. Ltd.	COU	1	00:11	99.97%
82	PayU Payments Pvt. Ltd.	BOU	1	00:11	99.97%
83	Ratnakar Bank Ltd.	COU	3	00:42	99.91%
84	The Saraswat Co-Operative Bank Ltd.	COU	1	01:34	99.79%
85	State Bank of India	COU	7	03:40	99.51%
86	State Bank of India 02	COU	4	02:00	99.73%
87	Standard Chartered Bank	COU	4	01:59	99.73%
88	Spice Money Limited	COU	4	06:51	99.08%
89	South Indian Bank	COU	0	00:00	100.00%
90	SVC Co-Operative Bank Ltd.	COU	38	11:37	98.44%
91	Syndicate Bank	COU	27	19:02	97.44%
92	Thane Janata Sahakari Bank	BOU	2	01:45	99.76%
93	Thane Janata Sahakari Bank	COU	2	01:43	99.77%
94	Tamilnad Mercantile Bank Ltd.	COU	4	02:00	99.73%
95	Ingenico ePayments India Pvt. Ltd.	BOU	2	00:35	99.92%
96	PNB (erstwhile United Bank of India)	COU	4	02:00	99.73%
97	UCO Bank	COU	5	04:06	99.45%
98	Union Bank Of India	COU	4	02:00	99.73%
99	Utkarsh Small Finance Bank Ltd.	COU	2	01:59	99.73%
100	Bank of Baroda (Formerly Vijaya Bank)	BOU	1	00:59	99.87%
101	Bank of Baroda (Formerly Vijaya Bank)	COU	1	00:59	99.87%
102	Yes Bank	COU	2	02:14	99.70%
103	Yes Bank 02	COU	4	02:00	99.73%
104	YES Bank - BOU	BOU	1	00:18	99.96%

Glossary -

BBPOU - Bharat Bill Payment Operating Unit
COU - Customer Operating Unit
BOU - Biller Operating Unit

OU Downtime and Uptime - July

S.No	OU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Andhra Bank	COU	0	00:00	100.00%
2	Indian Bank (erstwhile Allahabad Bank)	COU	2	00:22	99.95%
3	AP Mahesh Bank	COU	2	11:24	98.47%
4	Airtel Payments Bank Ltd.	COU	2	00:22	99.95%
5	Airtel Payments Bank	BOU	1	00:13	99.97%
6	Airtel Payments Bank	COU	7	01:01	99.86%
7	AU Small Finance Bank	COU	0	00:00	100.00%
8	AU Small Finance Bank	BOU	0	00:00	100.00%
9	Axis Bank	COU	13	07:16	99.02%
10	Axis Bank	Both	2	00:22	99.95%
11	Axis Bank	BOU	11	10:20	98.61%
12	Bank of Baroda	Both	0	00:00	100.00%
13	India Ideas Com Limited (Bill Desk)	Both	2	00:22	99.95%
14	Bandhan Bank	COU	2	00:22	99.95%
15	Bank of India	COU	0	00:00	100.00%
16	Canara Bank	Both	9	04:01	99.46%
17	Central Bank of India	COU	2	00:22	99.95%
18	CC Avenue (Infibeam)	Both	6	03:24	99.54%
19	Capital Small Finance Bank	COU	0	00:00	100.00%
20	Corporation Bank	Both	48	20:20	97.27%
21	Corporation Bank - BOU	BOU	3	01:08	99.85%
22	Common Service Centres (CSC)	COU	1	01:05	99.85%
23	City Union Bank	COU	2	00:22	99.95%
24	CSB Bank Ltd.	COU	2	00:22	99.95%
25	DBS Bank India Ltd.	COU	2	00:22	99.95%
26	DCB Bank Ltd.	COU	20	03:17	99.56%
27	Dhanlaxmi Bank	COU	2	00:22	99.95%
28	Dombivli Nagari Sahakari Bank	COU	0	00:00	100.00%
29	Equitas Small Finance Bank	COU	0	00:00	100.00%
30	ESAF Small Finance Bank	COU	2	00:22	99.95%
31	Euronet	Both	1	00:07	99.98%
32	Euronet - BOU	BOU	1	00:09	99.98%
33	The Federal Bank	Both	38	06:11	99.17%
34	Fino Payments Bank	COU	3	01:58	99.74%
35	GPPJS Bank	COU	1	02:16	99.69%
36	HDFC Bank	COU	3	00:54	99.88%
37	HDFC Bank	BOU	2	01:49	99.75%
38	Indian Bank	COU	0	00:00	100.00%
39	ICICI Bank	COU	17	02:28	99.67%
40	ICICI Bank	BOU	0	00:00	100.00%
41	ICICI Bank	COU	2	00:22	99.95%
42	ICICI Bank	COU	3	08:30	98.86%
43	IDBI Bank	Both	4	01:22	99.81%
44	IDFC Bank	Both	1	00:14	99.97%
45	IndusInd Bank	Both	14	05:14	99.30%
46	IndusInd Bank	COU	0	00:00	100.00%
47	Indian Overseas Bank	COU	2	00:22	99.95%
48	Indian Overseas Bank	BOU	91	28:07:00	96.22%
49	India Posts Payments Bank	COU	2	00:22	99.95%
50	Ebix Payment Services Private Ltd	Both	14	04:31	99.39%
51	Ebix Payment Services Private Ltd - BOU	BOU	1	00:08	99.98%
52	JIO Payments Bank	COU	0	00:00	100.00%
53	JIO Payments Bank	BOU	0	00:00	100.00%
54	The Jammu and Kashmir Bank	COU	2	00:22	99.95%
55	Janata Sahakari Bank	COU	14	05:39	99.24%
56	Kalupur Commercial Co-operative Bank Ltd.	COU	0	00:00	100.00%
57	Kerala Gramin Bank	COU	0	00:00	100.00%
58	Kotak Mahindra Bank Ltd.	COU	2	00:22	99.95%
59	Kotak Mahindra Bank Ltd.	Both	1	03:14	99.57%
60	The Lakshmi Vilas Bank Ltd.	COU	2	00:22	99.95%
61	One Mobikwik Systems Pvt. Ltd.	COU	4	01:57	99.74%
62	NSDL Payments Bank	COU	1	01:17	99.83%
63	Oriental Bank of Commerce	COU	52	08:22	98.87%
64	Oxigen Services India Pvt. Ltd.	Both	2	03:52	99.48%
65	Karnataka Gramin Bank (PKG Bank)	COU	0	00:00	100.00%
66	Punjab National Bank	Both	10	01:26	99.81%
67	Punjab and Sindh Bank	COU	2	00:22	99.95%
68	Paytm	Both	2	01:21	99.82%
69	PayU Payments Pvt. Ltd.	Both	0	00:00	100.00%
70	PayU Payments Pvt. Ltd.	BOU	1	00:09	99.98%
71	Ratnakar Bank Ltd.	COU	0	00:00	100.00%
72	The Saraswat Co-Operative Bank Ltd.	COU	1	02:17	99.69%
73	State Bank of India	COU	11	07:37	98.98%
74	State Bank of India 02	COU	2	00:22	99.95%
75	Standard Chartered Bank	COU	2	00:22	99.95%
76	Spice Money Limited	COU	0	00:00	100.00%
77	South Indian Bank	COU	0	00:00	100.00%
78	SVC Co-Operative Bank Ltd.	COU	44	13:30	98.18%
79	Syndicate Bank	COU	1	03:55	99.47%
80	Thane Janata Sahakari Bank	Both	2	03:21	99.55%
81	Tamilnad Mercantile Bank Ltd.	COU	2	00:22	99.95%
82	Ingenico ePayments India Pvt. Ltd.	BOU	8	08:09	98.90%
83	PNB (erstwhile United Bank of India)	COU	2	00:22	99.95%
84	UCO Bank	COU	1	00:41	99.91%
85	Union Bank Of India	COU	2	00:22	99.95%
86	Utkarsh Small Finance Bank Ltd.	COU	1	02:33	99.66%
87	Bank of Baroda (Formerly Vijaya Bank)	Both	5	01:56	99.74%
88	Yes Bank	COU	1	00:14	99.97%
89	Yes Bank 02	COU	2	00:22	99.95%
90	YES Bank - BOU	BOU	0	00:00	100.00%
	Grand Total		525	208:16:00

* - Includes Service unavailability due to Resource Congestion at BBPOU

# - BOTH type OUs have been Segregated into COU & BOU, effective July 31st.

Glossary -

BBPOU - Bharat Bill Payment Operating Unit
COU - Customer Operating Unit
BOU - Biller Operating Unit

OU Downtime and Uptime - June

S.No	OU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Andhra Bank	COU	2	01:02	99.86%
2	INDIAN BANK (erstwhile ALLAHABAD BANK)	COU	0	00:00	100.00%
3	AP Mahesh Bank	COU	0	00:00	100.00%
4	AIRTEL PAYMENTS BANK LIMITED	COU	0	00:00	100.00%
5	Airtel Payments Bank	BOU	0	00:00	100.00%
6	Airtel Payments Bank	COU	3	02:02	99.72%
7	AU SMALL FINANCE BANK	COU	0	00:00	100.00%
8	AU SMALL FINANCE BANK	BOU	1	00:36	99.92%
9	Axis Bank	COU	20	05:36	99.22%
10	AXIS BANK LIMITED 02	Both	0	00:00	100.00%
11	Axis Bank	BOU	20	06:01	99.16%
12	BANK OF BARODA	Both	0	00:00	100.00%
13	INDIA IDEAS COM LIMITED (Bill Desk)	BOTH	1	01:56	99.73%
14	BANDHAN BANK LIMITED	COU	0	00:00	100.00%
15	BANK OF INDIA	COU	2	00:39	99.91%
16	Canara Bank	Both	0	00:00	100.00%
17	CENTRAL BANK OF INDIA	COU	0	00:00	100.00%
18	Inbibeam Avenue	Both	2	01:15	99.83%
19	Capital Small Finance Bank	COU	3	02:19	99.68%
20	Corporation Bank	Both	36	13:09	98.17%
21	CSC	COU	0	00:00	100.00%
22	CITY UNION BANK	COU	0	00:00	100.00%
23	CSB BANK LIMITED	COU	0	00:00	100.00%
24	DBS BANK INDIA LIMITED	COU	0	00:00	100.00%
25	DCB Bank	COU	16	02:26	99.66%
26	DHANLAXMI BANK LIMITED	COU	0	00:00	100.00%
27	Dombivli Nagari Sahakari Bank	COU	3	02:18	99.68%
28	EQUITAS SMALL FINANCE BANK LIMITED	COU	1	00:09	99.98%
29	ESAF SMALL FINANCE BANK LTD	COU	0	00:00	100.00%
30	Euronet	Both	0	00:00	100.00%
31	Federal Bank	Both	39	07:03	99.02%
32	Fino Payments Bank	COU	0	00:00	100.00%
33	GP ParsikBank	COU	4	04:50	99.33%
35	HDFC BANK LIMITED	COU	0	00:00	100.00%
36	HDFC BANK LIMITED	BOU	0	00:00	100.00%
37	Indian Bank	COU	0	00:00	100.00%
38	ICICI Bank	COU	24	04:25	99.39%
39	ICICI Bank	BOU	0	00:00	100.00%
40	ICICI BANK LIMITED 02	COU	0	00:00	100.00%
41	ICICI BANK LIMITED 03	COU	2	01:14	99.83%
42	IDBI Bank	Both	1	01:34	99.78%
43	IDFC Bank	Both	4	00:55	99.87%
44	IndusInd Bank	Both	10	03:02	99.58%
45	INDUSIND BANK LIMITED 02	COU	0	00:00	100.00%
46	INDIAN OVERSEAS BANK	COU	0	00:00	100.00%
47	Indian Overseas Bank	BOU	20	17:39	97.55%
48	Ebix Payment Services Private Ltd	Both	0	00:00	100.00%
49	JIO Payments Bank	COU	0	00:00	100.00%
50	JIO Payments Bank	BOU	0	00:00	100.00%
51	THE JAMMU AND KASHMIR BANK LIMITED	COU	0	00:00	100.00%
52	Janata Sahakari Bank	COU	9	01:47	99.75%
53	THE KALUPUR COMMERCIAL CO-OPERATIVE BANK LIMITED	COU	1	00:08	99.98%
54	KERALA GRAMIN BANK	COU	2	00:35	99.92%
55	Kotak Mahindra Bank Limited	COU	0	00:00	100.00%
56	Kotak Mahindra Bank	Both	0	00:00	100.00%
58	THE LAKSHMI VILAS BANK LIMITED	COU	0	00:00	100.00%
59	Mobikwik Systems Pvt. Ltd.	COU	9	02:54	99.60%
60	NSDL PAYMENTS BANK	COU	3	01:30	99.79%
61	Oriental Bank of Commerce	COU	70	12:14	98.30%
62	OXIGEN SERVICES INDIA PRIVATE LIMITED	Both	0	00:00	100.00%
63	Karnataka Gramin Bank (Formerly Pragati Krishna Grameen Bank)	COU	1	00:59	99.86%
64	Punjab National Bank	Both	1	00:08	99.98%
65	PUNJAB AND SIND BANK	COU	0	00:00	100.00%
66	Paytm Payments Bank	Both	3	03:38	99.49%
67	PAYU PAYMENTS PRIVATE LIMITED	Both	0	00:00	100.00%
68	Ratnakar Bank Ltd.	COU	0	00:00	100.00%
69	THE SARASWAT CO-OPERATIVE BANK LIMITED	COU	2	04:24	99.39%
70	State Bank of India	COU	2	02:25	99.66%
71	STATE BANK OF INDIA 02	COU	0	00:00	100.00%
72	STANDARD CHARTERED BANK	COU	0	00:00	100.00%
73	Spice Money Limited	COU	2	01:21	99.81%
74	Spice Money Limited	COU	0	00:00	100.00%
75	SVC Cooperative Bank	COU	56	15:22	97.87%
76	Syndicate Bank	COU	6	08:05	98.88%
77	Thane Janata Sahakari Bank	Both	3	04:49	99.33%
78	TAMILNAD MERCANTILE BANK LIMITED	COU	0	00:00	100.00%
79	INGENICO EPAYMENTS INDIA PRIVATE LIMITED	BOU	2	00:10	99.98%
80	PUNJAB NATIONAL BANK (erstwhile UNITED BANK OF INDIA)	COU	1	15:03	97.91%
81	UCO Bank	COU	3	00:36	99.92%
82	UNION BANK OF INDIA	COU	0	00:00	100.00%
83	UTKARSH SMALL FINANCE BANK LTD	COU	2	04:47	99.33%
84	Bank of Baroda (Formerly Vijaya Bank)	Both	1	00:31	99.93%
85	Yes Bank	COU	2	01:48	99.75%
86	YES BANK LIMITED 02	COU	0	00:00	100.00%
87	Yes Bank	BOU	0	00:00	100.00%
	Grand Total		395	163:36:00

* - Includes Service unavailability due to Resource Congestion at BBPOU

# - BOTH type OUs have been Segregated into COU & BOU, effective July 31st.

Glossary -

BBPOU - Bharat Bill Payment Operating Unit
COU - Customer Operating Unit
BOU - Biller Operating Unit

OU Downtime and Uptime - May

S.No	OU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Andhra Bank	COU	1	00:12	99.97%
2	AP Mahesh Bank	COU	3	02:21	99.68%
3	Airtel Payments Bank	BOU	1	01:30	99.80%
4	Airtel Payments Bank	COU	1	00:22	99.95%
5	Axis Bank	COU	6	03:50	99.48%
6	Axis Bank	BOU	6	03:59	99.46%
7	Canara Bank	Both	1	00:10	99.98%
8	CC Avenue	Both	7	01:51	99.75%
9	Capital Small Finance Bank	COU	1	00:11	99.97%
10	Corporation Bank	Both	30	10:12	98.63%
11	CSC	COU	1	00:08	99.98%
12	DCB Bank	COU	19	09:15	98.75%
13	Dombivli Nagari Sahakari Bank	COU	1	00:11	99.97%
14	Euronet	Both	1	01:30	99.80%
15	Federal Bank	Both	59	10:57	98.53%
16	GPPJS Bank	COU	1	00:20	99.95%
17	Indian Bank	COU	1	00:07	99.98%
18	ICICI Bank	COU	54	09:21	98.74%
19	ICICI Bank	BOU	1	00:08	99.98%
20	IDBI Bank	Both	1	00:55	99.88%
21	IDFC Bank	Both	14	03:44	99.50%
22	IndusInd Bank	Both	6	01:49	99.76%
23	Indian Overseas Bank	BOU	17	15:23	97.93%
24	Ebix Payment Services Private Ltd	Both	1	00:08	99.98%
25	JIO Payments Bank	COU	1	00:10	99.98%
26	JIO Payments Bank	BOU	1	00:09	99.98%
27	Janata Sahakari Bank	COU	4	02:15	99.70%
28	Kotak Mahindra Bank	Both	1	00:34	99.92%
29	Mobikwik Systems Pvt. Ltd.	COU	2	01:37	99.78%
30	Oriental Bank of Commerce	COU	87	16:41	97.76%
31	Karnataka Gramin Bank	COU	1	01:44	99.77%
32	Punjab National Bank	Both	9	01:54	99.74%
33	Paytm	Both	1	00:13	99.97%
34	Ratnakar Bank Ltd.	COU	1	00:09	99.98%
35	State Bank of India	COU	47	05:43	99.23%
36	Spice Money Limited	COU	3	02:54	99.61%
37	SVC Cooperative Bank	COU	89	19:31	97.38%
38	Syndicate Bank	COU	2	01:58	99.73%
39	Thane Janata Sahakari Bank	Both	2	00:18	99.96%
40	UCO Bank	COU	1	00:09	99.98%
41	Bank of Baroda (Formerly Vijaya Bank)	Both	1	00:12	99.97%
42	Yes Bank	COU	1	01:14	99.83%
43	Yes Bank	BOU	1	00:42	99.91%
OUs with 100% Heartbeats
44	INDIAN BANK (erstwhile ALLAHABAD BANK)	COU			100%
45	AIRTEL PAYMENTS BANK LIMITED	COU			100%
46	AU SMALL FINANCE BANK	BOTH			100%
47	AXIS BANK LIMITED 02	BOTH			100%
48	BANK OF BARODA	BOTH			100%
49	INDIA IDEAS COM LIMITED	BOTH			100%
50	BANDHAN BANK LIMITED	COU			100%
51	BANK OF INDIA	COU			100%
52	CENTRAL BANK OF INDIA	COU			100%
53	CITY UNION BANK	COU			100%
54	CSB BANK LIMITED	COU			100%
55	DBS BANK INDIA LIMITED	COU			100%
56	DHANLAXMI BANK LIMITED	COU			100%
57	EQUITAS SMALL FINANCE BANK LIMITED	COU			100%
58	ESAF SMALL FINANCE BANK LTD	COU			100%
59	Fino Payments Bank	COU			100%
60	HDFC BANK LIMITED	COU			100%
61	ICICI BANK LIMITED 02	COU			100%
62	ICICI BANK LIMITED 03	COU			100%
63	INDUSIND BANK LIMITED 02	COU			100%
64	INDIAN OVERSEAS BANK	COU			100%
65	THE JAMMU AND KASHMIR BANK LIMITED	COU			100%
66	THE KALUPUR COMMERCIAL CO-OPERATIVE BANK LIMITED	COU			100%
67	KERALA GRAMIN BANK	COU			100%
68	KOTAK MAHINDRA BANK LIMITED	COU			100%
69	THE LAKSHMI VILAS BANK LIMITED	COU			100%
70	NSDL PAYMENTS BANK	COU			100%
71	OXIGEN SERVICES INDIA PRIVATE LIMITED	BOTH			100%
72	PUNJAB AND SIND BANK	COU			100%
73	PAYU PAYMENTS PRIVATE LIMITED	BOTH			100%
74	THE SARASWAT CO-OPERATIVE BANK LIMITED	COU			100%
75	STATE BANK OF INDIA 02	COU			100%
76	STANDARD CHARTERED BANK	COU			100%
77	TAMILNAD MERCANTILE BANK LIMITED	COU			100%
78	INGENICO EPAYMENTS INDIA PRIVATE LIMITED	BOU			100%
79	PUNJAB NATIONAL BANK (erstwhile UNITED BANK OF INDIA)	COU			100%
80	UNION BANK OF INDIA	COU			100%
81	UTKARSH SMALL FINANCE BANK LTD	COU			100%
82	YES BANK LIMITED 02	COU			100%

Glossary -

BBPOU - Bharat Bill Payment Operating Unit
COU - Customer Operating Unit
BOU - Biller Operating Unit

OU Downtime and Uptime - April

S.No	BBPOU Name	OU Type	No. of times OU down	OU Down time (HH:MM)	OU Uptime %
1	Andhra Bank	COU	1	00:11	99.97%
2	AP Mahesh	COU	1	00:09	99.98%
3	Airtel Payments Bank	COU	7	02:33	99.65%
4	Axis Bank	COU	6	00:42	99.90%
5	Axis Bank	BOU	5	00:35	99.92%
7	Bill Desk	Both	10	03:46	99.48%
6	Bank of India	COU	2	00:24	99.94%
8	Canara Bank	BOTH	1	01:54	99.74%
9	CC Avenue	BOTH	38	06:53	99.04%
10	Corporation Bank-COU	BOTH	30	09:00	98.75%
11	Common Service Centres (CSC)	COU	5	02:05	99.71%
12	DCB BANK LIMITED	COU	7	00:53	99.88%
13	Equitas Bank	COU	1	00:21	99.95%
14	THE FEDERAL BANK LIMITED	BOTH	137	23:18	96.76%
15	Fino Payment Bank	COU	2	00:46	99.89%
16	ICICI BANK LIMITED	COU	1	00:07	99.98%
17	IndusInd Bank	BOTH	18	04:21	99.40%
18	Indian Overseas Bank	BOU	2	02:18	99.68%
19	ITZ Cash Card Ltd.	BOTH	1	00:08	99.98%
20	The Kalupur Commercial Co-operative Bank Ltd.	COU	1	00:20	99.95%
21	Kerala Gramin Bank	COU	1	17:16	97.60%
22	One Mobikwik Systems Pvt. Ltd.	COU	2	00:32	99.93%
23	NSDL Payments Bank	COU	2	00:24	99.94%
24	ORIENTAL BANK OF COMMERCE	COU	153	25:51:00	96.41%
25	Pragati Krishna Grameen Bank	COU	1	02:47	99.61%
26	PNB	BOTH	1	01:12	99.83%
27	State Bank of India	COU	42	07:52	98.91%
28	Spice Digital Limited, Noida (UP)	COU	4	01:45	99.76%
29	SVC CO-OPERATIVE BANK LIMITED	COU	156	25:25:00	96.47%
30	YES Bank	BOU	1	01:34	99.78%
OUs with 100% Heartbeats
31	INDIAN BANK (erstwhile ALLAHABAD BANK)	COU			100%
32	AIRTEL PAYMENTS BANK LIMITED	COU			100%
33	Airtel Payments Bank	BOU			100%
34	AU SMALL FINANCE BANK	BOTH			100%
35	AXIS BANK LIMITED 02	BOTH			100%
36	BANK OF BARODA	BOTH			100%
37	BANDHAN BANK LIMITED	COU			100%
38	CENTRAL BANK OF INDIA	COU			100%
39	Capital Small Finance Bank	COU			100%
40	CITY UNION BANK	COU			100%
41	CSB BANK LIMITED	COU			100%
42	DBS BANK INDIA LIMITED	COU			100%
43	DHANLAXMI BANK LIMITED	COU			100%
44	Dombivli Nagari Sahakari Bank	COU			100%
45	ESAF SMALL FINANCE BANK LTD	COU			100%
46	Euronet	Both			100%
47	GPPJS Bank	COU			100%
48	HDFC BANK LIMITED	COU			100%
49	Indian Bank	COU			100%
50	ICICI Bank	BOU			100%
51	ICICI BANK LIMITED 02	COU			100%
52	ICICI BANK LIMITED 03	COU			100%
53	IDBI Bank	Both			100%
54	IDFC Bank	Both			100%
55	INDUSIND BANK LIMITED 02	COU			100%
56	INDIAN OVERSEAS BANK	COU			100%
57	JIO Payments Bank	COU			100%
58	JIO Payments Bank	BOU			100%
59	THE JAMMU AND KASHMIR BANK LIMITED	COU			100%
60	Janata Sahakari Bank	COU			100%
61	KOTAK MAHINDRA BANK LIMITED	COU			100%
62	Kotak Mahindra Bank	Both			100%
63	THE LAKSHMI VILAS BANK LIMITED	COU			100%
64	OXIGEN SERVICES INDIA PRIVATE LIMITED	BOTH			100%
65	PUNJAB AND SIND BANK	COU			100%
66	Paytm Payments Bank	Both			100%
67	PAYU PAYMENTS PRIVATE LIMITED	BOTH			100%
68	Ratnakar Bank Ltd.	COU			100%
69	THE SARASWAT CO-OPERATIVE BANK LIMITED	COU			100%
70	STATE BANK OF INDIA 02	COU			100%
71	STANDARD CHARTERED BANK	COU			100%
72	Syndicate Bank	COU			100%
73	Thane Janata Sahakari Bank	Both			100%
74	TAMILNAD MERCANTILE BANK LIMITED	COU			100%
75	INGENICO EPAYMENTS INDIA PRIVATE LIMITED	BOU			100%
76	PUNJAB NATIONAL BANK (erstwhile UNITED BANK OF INDIA)	COU			100%
77	UCO Bank	COU			100%
78	UNION BANK OF INDIA	COU			100%
79	UTKARSH SMALL FINANCE BANK LTD	COU			100%
80	Bank of Baroda (Formerly Vijaya Bank)	Both			100%
81	Yes Bank	COU			100%
82	YES BANK LIMITED 02	COU			100%

* - Service unavailability due to Congestion at OU

Glossary -

BBPOU - Bharat Bill Payment Operating Unit
COU - Customer Operating Unit
BOU - Biller Operating Unit

* System available, but clogging issues affecting performance

Month	BBPCU Uptime
April 2020	100%

BBPCU Downtime

Month	Downtime (in mins)
April 2020	0