IDFC First Bank
City Union Bank
NSDL Payments Bank
Bank of India
Airtel Payments Bank
IVR payments are projected to serve ~40 crore feature phone users of India.
Smart and secure payments
The Interactive Voice Response (IVR)-based payment journey lets users make bill payments by simply calling a specified phone number.
Customers can pay bills at any time of the day.
No need for internet connection
UPI 123Pay only relies on mobile network connectivity to complete bill payments.
How to pay via
Call the UPI 123Pay number.
Mention the name of the category and Biller when prompted.
You will be prompted to enter your mobile number or customer ID, and the bill will be fetched.
Verify your name, the payable amount and the Biller's name mentioned by the voice prompt.
Enter your UPI PIN to approve the transaction.
Get instant payment confirmation on the call and via SMS.
Convenient bill payments via regular feature phones
No need to have an account on other payment platforms
Reduced offline payments and cash dependency
Reduced infrastructure and resource cost
Digitalised bill collection process
Reduced default rates and late payments
Customers can make a single transaction of up to ₹5,000 per day.
A user is allowed either up to 20 transactions in a day, or a maximum amount limit of ₹5,000 for the day.
Yes, an IVR service provider can connect with multiple Customer Operating Units within the Bharat BillPay platform.
Bharat BillPay offers 4 settlement cycles in a day for all IVR-based payments, similar to all the other transactions on our platform.
Bharat BillPay does not levy any extra charge to use this facility. The only charges the user pays for are the tariff plans they have selected with their telecom providers.