Parents FAQs

Please log-on to any of the BBPS supported channels. Select the Bill Payments/ Payments section. Select the category as Education. Select the Biller- School/ College/ Institution Name. Enter the required details to get the outstanding payments. Validate the details and complete the payment.

Yes, payments can be made with any of the payment modes supported by the School/ Institute. The payment modes options facilitated under BBPS are Cash, Cards (Credit, Debit & Prepaid), IMPS, Internet Banking, UPI, Wallets & AEPS.

Yes, the details as sent by the Institute/ School shall be displayed for customer to validate first and complete the payment.
Yes, most of the Institutes/ Schools allow partial or advance payments. The details can be checked on BBPS enabled platform for editable amount options.
Yes, payments are processed in real time, once payment is successful, the confirmation shall be shared by BBPS. Further the payment invoice can be downloaded from the platform itself where the payment has been made.
Yes, if you see “B Assured” logo, be assured the payments are processed through BBPS which are secure and assured in nature.
The list can be checked at any of the BBPS enabled platforms upon proper category selection.
No, no extra charges are levied to customer for making school/ institute fee payments.
Queries/ Complaints can be raised at the same platform from where the payment has been made. Within the defined timelines, the optimum resolution shall be provided

Education Institutions FAQs

BBPS facilitates myriad payment modes enabling bill payments. The payment modes options facilitated under BBPS are Cash, Cards (Credit, Debit & Prepaid), IMPS, Internet Banking, UPI, Wallets & AEPS.

BBPS transaction can be initiated through multiple payment channels like Internet, Mobile, POS (Point of Sale terminal), MPOS (Mobile Point of Sale terminal), KIOSK, ATM, Bank Branch, Agents and Business Correspondents.

Yes, the details as sent by the Institute/ School shall be displayed for customer to validate first and complete the payment.
Yes, we allow Institutes/ Schools to collect partial or advance payments. The details can be shared in with respective BBPOU while on-boarding for editable amount options.
Yes, BBPS prefers the payments to be processed in real time, once payment is successful, the confirmation shall be shared by BBPS. Further the payment invoice can be downloaded by the payer at the platform itself where the payment has been made.
Yes, if “B Assured” logo can be seen alongside your Institute/ School Name, be assured the payments are processed through BBPS which are secure and assured in nature.
Please check the list of authorized Operating Units (banking/ Non-Banking entities) on Bharatbillpay website. Select and engage with your preferred banker/ non-banking entity to be on-boarded to BBPS platform.
• Access to wider bill connection network through BBPS outlets which could include Bank Branches, Business Correspondents, Customer service points, Retail agents of aggregators, ATMS, Kiosks etc. Any customer will be able to pay bills of the billers enrolled in the BBPS system at any BBPS outlet.

• Assurance of dealing with stable entities like banks and non-banks i.e. prominent bill aggregators who have been duly authorised by RBI to operate as BBPOU. Billers will now have plug and play connection options with flexibility

• Guaranteed settlement cycles would assure the billers of funds in their account as per defined turnaround time. This obviates the need for vetting and securing advance deposits and guarantees.

• Instant Confirmation: BBPS mandates instant confirmation of payment made via a payment receipt/confirmation message. The receipt could be in the form of SMS/email/print out as desired by the customer. The same would reflect in the settlement cycle ensuring funds in the biller account.

• Centralized Complaint and Settlement Dispute management for easier resolution of customer complaints and grievances.

• Low entry barriers for small billers or ones confined to small geographies

• Standardized processes for MIS/reporting. Consolidated reports; reduction in intensive manual processes
Still have questions? Get in touch

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