Why Bharat BillPay & Benefits?

Gone are the days when customers could pay only one bill at a time. BBPS offers Myriad bill service options to customer. Be it one’s electricity bill, post-paid or gas bill, BBPS is a one-stop bill payment solution to all customer's real-time.

 

The Bharat Bill Payment System (BBPS) offers the customers participating on BBPS network 'Anytime Anywhere' payment of bills, through network of agents. E.g.: A customer of Haryana can pay his bills of Maharashtra within few minutes through cash, card, net-banking etc.




 

There are two simple ways a consumer can pay his bills. A consumer can either carry a copy of the bill or bill details to any of the BBPS Agent Outlet or pay the bills instantly. Also, he can make a bill payment using any online channel and through any digital mode of payment.

Benefits of BBPS
Consumers can pay bills of any biller at a single point with its widespread agent network leading easy accessibility. (online as well as offline- Branches, business correspondents, customer service points,retail agents of aggregators, ATMs (Automated Teller Machine), Kiosks etc.)
 
With BBPS, customers no longer need to stand in long queues.
Wider biller options are available on a single platform.
Consumers can pay through multiple modes (Cash, Debit Cards, Credit Cards, Prepaid instruments including wallets and other electronic payment options such as Net Banking, IMPS and NEFT etc.)
Additional Features:

Instant confirmation

Bill payments will be confirmed via payment receipt or confirmation message. Receipt could be in the form of SMS/E-MAIL/print out as desired by the customer.

Certain, reliable & safe transactions

The BBPS brand will assure trust and confidence amongst consumers.

Uniform grievance handling

A customer can raise/register a complaint at any BBPS agent outlet/branch, any BBPOU portal or on centralized BBPCU website.

Complaint Redressal

How To Lodge A Complaint? - Process


 
1
Approach your nearest agent outlet or online portal

 
2
Register a complaint regarding pertaining issue
3
Get a resolved status within 7 days

 

 

status of complaints

Have any complaint regarding payment of bill? Something soon is coming!

 

How to pay a bill?

Confused on how to pay your electricity bills, post-paid, landline and DTH bills?

Pay easily and faster through BHARAT BILL PAYMENT SYSTEM !

PHYSICAL
  • Connect with any of the nearest BBPS agent outlet or bank branch or any BBPS service point.
  • Mention the name and the type of the biller e.g. Electricity biller, post-paid biller for which the bill is to be paid and also provide the agent outlet, bank branch or any BBPS service point on his/her credentials.
  • Verify and re-check the amount to be paid which a customer can pay through cash, card etc. Whichever is accepted at the particular agent outlet/branch.
  • The agent outlet/branch initiates the final payment for the bill.
  • The customer gets an instant confirmation of the bill paid through a BBPS physical bill receipt & SMS is sent to the consumer's mobile number regarding successful transaction.
ONLINE
  • Login/connect at any Bank/Non-bank application (e.g. Website-net banking/app/wallet) with the BBPS bill-payment feature or distinctive BBPS logo on the application.
  • Customer can do a QUICK/ADHOC PAY or else register his details to create a Customer ID using his mobile number.
  • Mention the name and the type of the biller e.g. Electricity biller, post-paid biller etc. For which the bill is to be paid.
  • Verify and re-check the amount to be paid which a customer can pay through net-banking, wallet, card etc. Whichever option is accepted at the particular site/app.
  • The customer gets an instant confirmation on the screen mobile/web and sms is sent to the consumer's mobile number regarding successful transaction.
Payment Mode, Channels & Options
Cash
Wallets
Credit Card
IMPS
Debit Card
UPI
Prepaid Card
Net Banking
Full
Part
Minimum
Cut-Off Duration
Excess
Penalty
 
Now easily register and pay your bills. Feature Coming Soon!
BHARAT BILLPAY NOTIFICATIONS AND UPDATES
BHARAT BILLPAY NOTIFICATIONS AND UPDATES